Please read these terms and conditions carefully before opening an account or using any service on mines. They define both your rights and your responsibilities. We have aimed to present everything in plain, straightforward English so there is no room for confusion.
Summary of Terms & Conditions – read the full details below
Each member may register only one account. Creating multiple accounts is a violation of mines policy and may result in all associated accounts being permanently closed.
Approved withdrawal requests are typically processed within 15 minutes. There are no hidden charges – you receive the full amount of your winnings.
The wagering requirements for every bonus are clearly communicated upfront. There are no ambiguities or hidden rules – everything is disclosed from the start.
Your personal and financial information is protected with 256-bit SSL encryption. Personal data is not shared with third parties.
Any form of fraud, match-fixing, or system abuse will result in permanent account closure and forfeiture of the account balance.
Mines cares about the mental and financial wellbeing of all its members. Self-exclusion and deposit limits can be activated at any time.
Important: By using the mines platform, you will be considered to have agreed to these terms and conditions. Please read all terms in full before registering.
These Terms & Conditions form a legal agreement between mines (mines.bio) and all its members. mines is an internationally licensed online betting and gaming platform offering Sports Betting, casino games, and other entertainment services.
These terms and conditions may be updated from time to time. You will be notified of any changes via your registered email or phone number. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
These terms apply to all mines services, including the website, mobile app, and any other platform through which services are provided. Specific bonuses or promotions may carry their own additional terms, which will be published alongside the relevant offer.
To open an account with mines, the following conditions must be met:
For security purposes, mines may request identity verification documents at any time. Typically, a copy of your national ID or passport along with proof of address will be required. Withdrawals may be delayed until verification is complete.
If you believe your account was registered with incorrect information, contact our Support team immediately. Corrections can be made, and addressing this early helps avoid issues down the line.
Deposits at mines can be made via bKash, Nagad, Rocket, and approved bank transfers. There are a few important rules to know about making deposits:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳1,00,000 | Instant |
| Nagad | ৳200 | ৳1,00,000 | Instant |
| Rocket | ৳300 | ৳50,000 | Instant |
| Bank Transfer | ৳1,000 | ৳5,00,000 | 1–3 business days |
Depositing under a third party's name is strictly prohibited. The name on the payment source must match the name registered on the account. Failure to comply will result in the funds being returned or the account being held for verification.
A minimum balance of ৳500 is required to withdraw from mines. Withdrawal requests are usually processed within 15 minutes, though security checks may extend this to a maximum of 24 hours.
Please Note: Withdrawing bonus winnings generally requires completing 30–40x wagering. Please check the specific terms for each bonus on the bonus page.
Mines regularly offers a variety of bonuses and promotions. Before taking advantage of any offer, please familiarize yourself with the following general terms:
Bonus abuse is strictly prohibited. Creating multiple accounts to claim bonuses, or using the accounts of family members or friends to do so, will be treated as fraud and all associated accounts will be permanently closed.
Once a bet placed on mines is confirmed, it generally cannot be changed or cancelled. However, a bet may be voided under certain specific circumstances:
Odds change rapidly during live betting as a match progresses. The odds displayed at the time a bet is placed are final, unless circumstances arise that qualify the bet for cancellation. If the cash-out feature is used, the amount displayed at that moment will be the final settlement.
Bet outcomes are determined based on results published by recognised official and international bodies. In the event of a disputed result, mines' decision is final.
The following activities are strictly prohibited on mines and may result in permanent account termination:
Warning: If prohibited activity is proven, the associated balance will be forfeited and legal action may be taken. mines is obligated to report suspicious activity to the relevant authorities.
Mines reserves the right to suspend or close any account if:
Members may request account closure at any time. Any remaining balance will be available for withdrawal, provided there is no active investigation on the account.
Mines believes betting is a form of entertainment, not a source of income. We encourage all members to play responsibly. The following responsible gaming tools are available on mines:
If you feel that betting is having a negative impact on your life or that of someone close to you, please Responsible Gaming Visit the page or contact Support.
Mines places the highest importance on protecting its members' personal information. We collect, process, and secure your data. To learn more, Privacy Policy View page.
In summary, mines uses your information to:
Mines is not liable for the following:
Mines is committed to delivering the highest standard of service at all times. Our support team operates 24/7 to resolve any issues as quickly as possible.
Mines may update these terms at any time. For significant changes, members will be notified at least 7 days in advance via their registered email or phone number. Minor updates will be reflected on this page only.
If you have any questions or complaints regarding these terms:
Thank you for reading these terms and conditions. mines is always committed to making your betting experience safe, transparent, and enjoyable.
Frequently Asked Questions by Members
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